Legal notice

1. Business Information

Corporate Name: Nanushop Inc.
Trade/Store Name: Nanu Health Shop
Website: https://nanuhealthshop.com/
Business Address: 999 Cabangaan Point, Cawag, Subic, Zambales 
Telephone/Mobile: 0968-140-2001
Email: lunarest.ph@gmail.com

Nanushop Inc. is responsible for the sale and fulfillment of products offered through this website.

2. Website Use

By accessing or using this website, you agree to use the website lawfully and in accordance with this Legal Notice, our Terms and Conditions, Privacy Policy, and other policies published on this website.

You must not use this website for fraudulent, unlawful, abusive, or unauthorized purposes.

3. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

Prices are displayed in Philippine Pesos (PHP), unless otherwise stated.

We reserve the right to correct typographical, pricing, inventory, or other errors and to cancel or modify an order when an error has materially affected the transaction, subject to applicable Philippine laws and regulations.

4. Orders and Payments

An order placed through our website is subject to product availability, payment confirmation, and fulfillment requirements.

We may use third-party payment service providers, including payment processors such as PayMongo, to securely process online payments. Payment information may be processed by these providers in accordance with their respective terms and privacy policies.

5. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period provided at checkout or communicated to the customer.

Delivery times may vary depending on location, courier availability, weather, holidays, and circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information, including their name, address, and contact number.

6. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy, as published on this website.

Nothing in our policies is intended to remove or limit any consumer rights or remedies that cannot lawfully be excluded under applicable Philippine law.

7. Intellectual Property

Unless otherwise stated, the content of this website, including our logos, trademarks, product images, graphics, text, photographs, designs, and other materials, is owned by or licensed to Nanushop Inc.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by law.

8. Privacy and Personal Information

When you purchase from or interact with our website, we may collect personal information necessary to process orders, provide customer support, deliver products, process payments, maintain accounts, and comply with applicable legal obligations.

Nanushop Inc. will process personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable rules and regulations. The National Privacy Commission recognizes transparency, legitimate purpose, and proportionality as fundamental principles in the processing of personal information.

For more information about how we collect, use, store, and protect personal information, please see our Privacy Policy.

9. Third-Party Services

Our website may use third-party services, including payment processors, delivery providers, analytics services, advertising platforms, and other technology providers.

These third parties may process information as necessary to provide their services. Their respective terms and privacy policies may also apply.

10. Customer Complaints and Redress

If you have a concern regarding an order, product, payment, delivery, or other transaction with Nanushop Inc., please contact us using the contact information provided above.

We will make reasonable efforts to review and resolve legitimate customer concerns through our internal customer-service and redress process.

11. Limitation of Liability

To the extent permitted by applicable law, Nanushop Inc. shall not be responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, natural disasters, telecommunications failures, payment-service interruptions, website outages, or other force majeure events.

Nothing in this Legal Notice excludes or limits any liability, consumer right, warranty, or remedy that cannot legally be excluded or limited under Philippine law.

12. Changes to This Legal Notice

Nanushop Inc. may update this Legal Notice from time to time to reflect changes in our business, website, services, or applicable laws and regulations.

Any updated version will be posted on this page with the revised “Last Updated” date.

13. Governing Law

This Legal Notice and your use of this website shall be governed by the applicable laws of the Republic of the Philippines, subject to applicable consumer-protection, e-commerce, data-privacy, and other mandatory legal provisions.

14. Contact Us

For questions, concerns, complaints, or requests relating to this website or your order, please contact:

Nanushop Inc.
Website: https://nanuhealthshop.com/
Address: 999 Cabangaan Point, Cawag, Subic, Zambales 
Phone: 0968-140-2001
Email: lunarest.ph@gmail.com

We value our customers and are committed to providing a safe, transparent, and reliable online shopping experience.